Business Chinese: Essential Mandarin Expressions for Online Meetings

Necessity is the mother of invention, particularly in a time when everyone is working from home. Online meeting platforms, such as Skype, Google Hangouts, and Zoom, have revolutionized the world of business by allowing us to hold meetings with participants from all over the world. For those who are learning Mandarin for business purposes, this is a dream come true. It provides the perfect opportunity to put their skills into practice. But when the camera turns on, and it’s showtime, many find that they lack the vocabulary necessary to conduct a meeting entirely in Chinese.

Hosting meetings online adds a new layer of complexity. For many learners, it can be embarrassing to revert to English because they don’t know how to say ‘Your video is frozen’ or ‘I can’t hear you clearly.’ That’s why we’ve compiled a list of 32 essential phrases to help you tackle online meetings and take your business Chinese to the next level.

Getting Set Up

Unlike traditional meetings, online meetings require some extra effort to set up properly. Before the actual discussion can begin, everyone must make sure that the other participants can clearly see and hear them.

Here are some handy phrases to get you started:

Fortunately, many of these phrases use the same sentence structures that you’re already familiar with. They simply add some new vocabulary words, such as 摄像头, or camera. Here’s a tip: if you have trouble remembering certain words or short expressions, write them on a post-it note and stick it to your monitor. Then if you find yourself struggling to remember it during a meeting, you can sneakily glance over at your note.

Once you become more comfortable with these new words, you can start to use them in more complex sentence structures. For example, if you want to say 你可以打开摄像头吗？or 请大家打开摄像头, but you want to put more emphasis on the word 摄像头, you can use the 把 sentence structure. So instead, you would say 请把摄像头开设。You can read more about how to use 把 in this article.

These expressions help you start the meeting off on the right foot. They show your colleagues or clients that you are comfortable speaking Chinese and help you come across as both intelligent and confident. In the next section, we’ll talk about maintaining this impression when problems arise.

Technology Problems

The unfortunate reality of hosting digital meetings is that you are bound to run into tech problems sooner or later. This is another scenario where many Chinese leaners end up reverting to English. Being able to handle unexpected problems while still speaking Chinese is a true sign of fluency, and these phrases are an excellent way to prepare for those moments.

When you can’t hear someone on a video call, or they can’t hear you, how can you tell them in Chinese that there is a problem? You can’t write Chinese characters on your screen with a pen, but you CAN type them using your keyboard. If you want to type messages in Chinese, you can use what is called a pinyin input keyboard.

To set up Chinese pinyin input on Windows 10, go to Settings > Time & Language > Language > Add a Language. From there, Select Chinese (Simplified, China) and complete the setup. This will allow you to switch to Chinese mode whenever you need to type messages in Mandarin. You can simply type the pinyin of the character you want and use the number keys to select the character from a list.

To set up Chinese pinyin input on Mac, go to Apple menu  > System Preferences > Keyboard > Input Sources. From there you can click the Add button and select Chinese, Simplified. This will also allow you to type in Chinese using pinyin and selecting the characters you want.

Conducting a Meeting

This next set of phrases can be used both for online and in person meetings. They are all polite expressions that help you run a meeting smoothly.

Pay attention to the use of 您 instead of 你 in the expression 您先说. This emphasizes the respect that you show when you let someone else speak first. In business meetings, it’s a good idea to address others formally, especially if you are in a meeting with more senior colleagues, people you have never met before, or clients.

Saying Goodbye

Now that the main part of the meeting is over, it’s time to end on a positive note. These expressions help you wrap things up:

Once you have answered everyone’s remaining questions, you can quickly say goodbye before hanging up with a simple 再见, or if you will see them again soon, 下次见 or明天见。

Conclusion

Digital meetings have become an essential part of conducting business in the modern world, and that makes having the vocabulary to participate in these meetings an essential part of learning Chinese. The expressions we’ve looked at today will give you a solid foundation for running meetings and dealing with most common problems that arise. Once you become comfortable using these key phrases, you’ll be prepared to handle important meetings with Chinese clients, or you’ll be able to impress your Chinese colleagues with your authentic, modern vocabulary. To help you get started studying these expressions, you can download the full list as a PDF below. From there, you can make flashcards or put post-it notes on your computer screen to help you study as you work. If you have any questions, feel free to leave us a comment down below! We’ll see you soon with more business Chinese essentials.

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